SAP Knowledge Base Article - Preview

3827849 - Why I am getting a message "Hotel Per Diem rules are not supported on mobile, please use the web version of Concur to search" when booking hotel in the app?

Symptom

I have a user who reported that he cannot book travel in the Concur app, and he gets a message saying "Hotel Per Diem rules are not supported on mobile, please use the web version of Concur to search"


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Environment

Expense > Unspecified - Expense

Product

Concur Travel all versions

Keywords

One of their users cannot book travel due to a message pops-up saying "Hotel Per Diem rules are not supported on mobile, please use the web version of Concur to search". , KBA , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , Problem

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