SAP Knowledge Base Article - Preview

3827873 - Why does user have two profiles after we updated the Login ID via our HR feed?

Symptom


Our Login IDs were updated to new Login IDs, and shortly after, we found both the old Login ID and the new Login ID in the Concur site, resulting in duplicate user accounts.   Why did this happen?  


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Our Login ID's were updated to new Login ID's and shortly after, we found both the old Login ID and the new Login ID in the site, essentially duplicating the users. Why did this happen? , KBA , CON-CA-USP , User Profile , Problem

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