SAP Knowledge Base Article - Preview

3827911 - Why is a Processor unable to see an expense report that another Processor with exactly the same permissions can see?

Symptom

When a user with the Processor role accesses the Process Reports view, he cannot bring up a specific expense report. However, a different user with exactly the same permissions (assigned as an Expense Processor to the same Groups) can bring up the report when searching for it based on the report details. The report is submitted and the Processor in question did not proxy in for the user to submit the report.


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Environment

Expense > Expense Processor

Product

Concur Expense all versions

Keywords

We have two Processors with the authority over the same groups, yet when searching for a specific report, one of them can see it and the second cannot. , KBA , CON-CA-ADM , Administration , Problem

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