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SAP Knowledge Base Article - PreviewSymptom
Hotel rates are not being loaded and unable to be displayed. Icon spins and no rates are displayed. Impacts GDS and Hotel Direct Connects such as Booking.com and RoomIt.
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Environment
Travel > GDS Shop & Book
Travel > Travel Policy
Product
Concur Travel all versions
Keywords
Search Icon keeps spinning and rates are not returned for hotels in Concur and unable to click on View Rooms option as it keep running . , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem
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