SAP Knowledge Base Article - Preview

3827963 - What is the case auto-close feature and how does it work?

Symptom

I would like to know more about how does the feature for automatically closing cases work.


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Environment

Expense > Concur Support Portal

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

What is the functionality behind the case auto-close feature, how long does it take for cases to remain open before closing automatically and what are the statuses associated with it , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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