SAP Knowledge Base Article - Preview

3827967 - Error in logs: "FREQUENT TRAVELER AGREEMENT DOES NOT EXIST BETWEEN UP/UP" for Bahamasair

Symptom

When booking a trip, the following error message appears right after hitting the Search button starting with:

"Sorry, something went wrong. We have encountered a problem with your travel profile..."


User-added image

In transaction logs the following error is captured:

"FREQUENT TRAVELER AGREEMENT DOES NOT EXIST BETWEEN UP/UP"


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

An error appears when clicking on Travel Search tab. The following error is captured in transaction logs: "FREQUENT TRAVELER AGREEMENT DOES NOT EXIST BETWEEN UP/UP" , KBA , CON-SRV-TRV-SBR , TwsSabre Test , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA-USP , User Profile , Problem

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