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SAP Knowledge Base Article - PreviewSymptom
When booking a trip, the following error message appears right after hitting the Search button starting with:
"Sorry, something went wrong. We have encountered a problem with your travel profile..."
The following error is captured in GDS logs:
"EPS:: Authorization Failed for EPS_ProfileConvertToPNRRQ"
Read more...
Environment
Travel > Profile
Product
Concur Travel all versions
Keywords
While searching for travel the user sees: Error: "Sorry, something went wrong. We have encountered a problem with your travel profile. In GDS logs there is an error: "Authorization Failed for EPS_ProfileConvertToPNRRQ" , KBA , CON-CA-USP , User Profile , Problem
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