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SAP Knowledge Base Article - PreviewSymptom
When booking a trip, the following error message appears right after hitting the Search button starting with:
"Sorry, something went wrong. We have encountered a problem with your travel profile..."
In transaction logs the following error is captured:
"Profile cannot be moved to PNR because status is not AC/MP"
Read more...
Environment
Travel > Profile
Product
Concur Travel all versions
Keywords
When booking travel a generic error message is displayed. In GDS logs the following error message is captured: "Profile cannot be moved to PNR because status is not AC/MP" , KBA , CON-CA-USP , User Profile , Problem
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