SAP Knowledge Base Article - Preview

3828031 - Error in logs: "Unsupported FormatString pattern: GetThereQueuing data"

Symptom

When booking a trip, the following error message appears right after hitting the Search button starting with:

"Sorry, something went wrong. We have encountered a problem with your travel profile..."


User-added image


In transaction logs the following error is captured:


"Unsupported FormatString pattern: GetThereQueuing data ..."

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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

User receives an error when booking a trip or when saving a profile. In GDS logs there is the following ProfileError returned from Sabre GDS: "Unsupported FormatString pattern: GetThereQueuing data" , KBA , CON-CA-USP , User Profile , Problem

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