SAP Knowledge Base Article - Preview

3828133 - How Does Bi-Directional Sync Work Between Concur and the GDS?

Symptom

What happens to various fields, such as unused tickets and personal data like Known Traveler Numbers, passport information, and phone numbers, when dual sync is enabled in the Company Travel Configuration?


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Environment

Travel > Profile & Data Transfer

Product

Concur Travel all versions

Keywords

Some of my employee's data is being removed from their travel profile, such as Known Traveler numbers and passport information. , KBA , CON-SRV-TRV-ADM-AMA , Test Amadeus , CON-CA-USP , User Profile , CON-SRV-TRV-SBR , TwsSabre Test , CON-TRV-ADM-UUT , Unused Tickets , Problem

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