SAP Knowledge Base Article - Preview

3828209 - Why didn't my mobile booking generate a request?

Symptom

In our setup, there should be an automated system in place that triggers the creation of a request whenever a booking is made. However, we recently noticed that this didn't occur when we made bookings through a mobile device. Consequently, trips could not be approved. Can someone please explain why this might have happened?


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Environment

Concur Request > Mobile - Request

Product

Concur Request all versions

Keywords

We have Concur Request integrated with Concur Travel. However, when users book via mobile, requests are not created. Why does it happen? , KBA , CON-MOB-HOM , Home , Problem

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