SAP Knowledge Base Article - Preview

3828310 - New Concur Travel - Error in Logs: "UPSELL OPTION NOT PERMITTED" in GDS logs for Amadeus

Symptom

I am trying to search flights in SAP Concur and I get no results:

image.png

Reviewing the logs, I see in the Amadeus response the error message:

"UPSELL OPTION NOT PERMITTED"


Read more...

Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Users received an error message while reserving the flight in SAP Concur. Amadeus response log shows the error message "UPSELL OPTION NOT PERMITTED". How can we get past this error so that we may book our flights? , KBA , CON-SRV-TRV-ADM-AMA , Test Amadeus , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.