SAP Knowledge Base Article - Preview

3828344 - Why can I not find any users when Acting as An Administrator (Proxy) for other users and searching by Employee ID?

Symptom

When user attempt to either put in a name or Employee ID nothing populates. User has attempted to log in and out of Concur several times over the weeks and continue to get the same issue and unable to get into an associates account to review or make any adjustments as the Program Administrator.


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Environment

Expense > Permissions > Proxy

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

User is having issues to act as a proxy for any associates. , KBA , CON-CA-CMP-ACP , Administer Company Permissions , Problem

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