3828423 - Why have I received a request to release logins so another site can use them?

Symptom

I received an email/had a support case opened requesting us to change a login ID on our site, so another company can use it. Why am I receiving this and how can I release it

Environment

Expense > User Administration

Product

Concur Expense all versions ; Concur Travel all versions

Keywords

Why have I received a request to release logins so another site can use them? , KBA , CON-REQ-REQ , Request , CON-TRV-ADM-USR-PRO , Profile , CON-CA-ADM-AUA , Authentication Admin , Problem

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