SAP Knowledge Base Article - Preview

3828517 - Error in logs: "SSR EXISTS FOR THIS CUSTOMER.NOT ENT BGNG WITH <br/> 3CLID..."

Symptom

When booking a trip in New Concur Travel, I see the following error message displayed:

User-added image


In Service Logs the following error is returned from Sabre GDS:

"SSR EXISTS FOR THIS CUSTOMER.NOT ENT BGNG WITH <br/> 3CLID..."


3CLID...""> Read more...

Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Multiple users are receiving an error when booking Travel. The following error is captured in logs: "SSR EXISTS FOR THIS CUSTOMER.NOT ENT BGNG WITH
3CLID..." , KBA , CON-CA-USP , User Profile , Problem

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