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SAP Knowledge Base Article - PreviewSymptom
When booking a trip, the following error message appears right after hitting the Search button starting with:
"Sorry, something went wrong. We have encountered a problem with your travel profile..."
In transaction logs the following error is captured:
"FREQUENT TRAVELER AGREEMENT DOES NOT EXIST BETWEEN XX/XX"
Read more...
Environment
Travel > Profile
Product
Concur Travel all versions
Keywords
When booking a trip, a generic error appears saying "We have encountered a problem with your travel profile." In transaction logs the following error is captured: "FREQUENT TRAVELER AGREEMENT DOES NOT EXIST BETWEEN XX/XX" , KBA , CON-CA-USP , User Profile , Problem
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