SAP Knowledge Base Article - Preview

3828530 - [SAP ICS] Report not posted to SAP with backend error: "403 - Forbidden User is not allowed to access this report"

Symptom

We have one report approved, but SAP didn't receive it and create any document for it, we want to know what happened to ICS interface.
OR
The user is getting email notifications about unsubmitted expenses on card corp card. User is not able to open the Report in which these transactions are moved. When the user tries to open the Report, an error message pops- Either you don't have access to this report or it doesn't exist.


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Environment

Expense > SAP Integration (ICS)

Product

Concur Expense all versions

Keywords

User's expense user role was deleted , KBA , CON-CA-CMP-ACP , Administer Company Permissions , CON-CA-USP-CRC , Credit Cards , Problem

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