3828573 - Why receipts are not displaying when using Microsoft Edge?

Symptom

This is a known issue that occurs when using the Microsoft Edge browser. When trying to open PDF files, it can appear as a blank page. This can impact the Concur user experience when using Edge and trying to open PDF receipts; where the browser's display issue with the file type will impact interaction with them in our system.

Environment

Expense > Imaging/Receipts (Not E-Receipts)

Product

Concur Expense all versions

Keywords

Users are reporting that they are not being able to see PDF receipts images when using the Microsoft Edge browser , KBA , CON-EXP-EXP , Expenses , CON-EXP-ADM-MOP , Monitor Payees , Problem

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