Symptom
Citibank is unable to distribute the payments to the appropriate card accounts because essential data fields are missing from the remittance file, making it impossible for their system to identify each account. Due to missing or incomplete information in the remittance file, Citibank cannot properly map the payments to the respective card accounts, resulting in delays in processing.
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Environment
Expense > Global Pay
Keywords
Set up remittance file automation , KBA , CON-CA-ADM , Administration , Problem
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