SAP Knowledge Base Article - Preview

3828753 - Why are there duplicate CLIQCID and CLIQUSER remarks in my PNR?

Symptom

Our Finishing Templates is set up to write the CliqUser, Cliqcid, and Cliqconfig information to PNR remarks. However, we are finding that when a booking is made within Concur, these remarks are now being added to the PNR twice. We are trying to determine why these remarks are showing in PNRs twice.


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Environment

Travel > Reporting

Product

Concur Travel all versions

Keywords

Duplications of PNR Requirements for online booked PNRs , KBA , CON-SRV-TRV-SUP-PAC , PNR Acquisition , CON-CA , Cross Applications , Problem

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