SAP Knowledge Base Article - Preview

3828781 - Why am I missing the Contact Support Link to allow me to register as ASC?

Symptom

I am attempting to register my profile to be recognized as an Authorized Support Contact (ASC) but cannot find the Contact Support link under Help, in the Home Admin menu or in the bottom left side of the screen.  Why can I not see it and how can I get my profile registered?


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Environment

Expense > Concur Support Portal

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

Appropriate permission assigned, no options anywhere on the page for Contact Support , KBA , CON-EXP-EXP , Expenses , CON-CA-ADM , Administration , CON-REQ-REQ , Request , CON-MOB-HOM , Home , Problem

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