SAP Knowledge Base Article - Preview

3828794 - Error in logs: "INVALID HOTEL CHAIN CODE" Hyatt Hotel

Symptom

When saving the profile, the following error gets displayed:

"Concur saved your profile to the database but was unable to save it to the reservation system. Please contact SAP Concur support and share the following correlation ID code: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"

User-added image

This error message is captured in the logs:
10448|Application|INVALID HOTEL CHAIN CODE


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

"INVALID HOTEL CHAIN CODE" error in logs when saving the profile , KBA , CON-CA-USP , User Profile , Problem

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