Symptom
We have an offline request that was submitted and sent to the "Pending Travel Agency Update" step, and triggered an Audit Trail of "Email was successfully sent to the Agency".
However, the Travel Agency (TMC) mentioned that they did not receive the agency email notification.
Read more...
Environment
Concur Request > E-Mail - Concur Request
Product
Concur Request all versions
Keywords
The Travel Agency (TMC) did not receive the Agency Email Notification when the Request ID was submitted and though an Audit Trail of "Email was successfully sent to the Agency" was logged. , KBA , CON-CA-ADM , Administration , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview