3828997 - Why am I seeing a department which is not related to our entity and there is no drop-down available while allocating an expense type?

Symptom

I am creating an expense report and using the New Allocation. Once I click on that the Department field is updated with some numbers that does not exist in our system/list. I am also not getting the list of departments available in the drop-down as well.

Environment

Expense > Core Expense > List Management

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions ; Concur TripLink all versions ; ConcurGov all versions ; TripIt all versions

Keywords

When I click on allocate, the department field is updated automatically with some numbers that is not related/exist in our system. , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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