SAP Knowledge Base Article - Preview

3829020 - Why the hotel reservation stays active in Ready status after i had already cancelled it?

Symptom

I have cancelled the hotel reservation and the agency confirmed the cancellation number, as well. The PNR is still in the system showing up with 'Ready' status , why?


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Environment

Travel>Reporting

Product

Concur Travel all versions

Keywords

Why is my cancelled hotel still shows as active in the Trip list? , KBA , CON-SRV-TRV-TLI , Trip Library , Problem

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