Symptom
I have cancelled the hotel reservation and the agency confirmed the cancellation number, as well. The PNR is still in the system showing up with 'Ready' status , why?
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Environment
Travel>Reporting
Product
Concur Travel all versions
Keywords
Why is my cancelled hotel still shows as active in the Trip list? , KBA , CON-SRV-TRV-TLI , Trip Library , Problem
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