3829047 - [NetSuite] How to Update the ERP Credit Card Account for Corporate Card Payment Types

When processing corporate card expense reports through the SAP Concur NetSuite integration, it is essential to ensure that the correct ERP Credit Card Account is configured for each corporate card payment type. If no account is selected, or if an incorrect account is configured, this may result in integration errors or reports being posted to an unintended account in NetSuite.

Important Note: The system captures the ERP Credit Card Account configuration at the time of report submission. Any changes made to the account configuration after a report has been submitted will only apply to future reports. Previously submitted reports will retain the account that was selected at the time of submission.

Important Note 2: If different subsidiaries require different accounts, this field (ERP Credit Card Account) should remain unconfigured in Concur, allowing NetSuite to automatically assign the default account based on the employee's subsidiary.

How to update the ERP Credit Card Account for corporate card payment types in SAP Concur to ensure successful integration with NetSuite. , KBA , CON-INT , Integrations , Problem