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3829066 - [Netsuite] - Posting Failed. 1: Error while accessing a resource. This record already exists.

Symptom

The error "This record already exists." indicates that NetSuite has identified the transaction being posted from Concur as a duplicate. This usually occurs when the report was successfully created in NetSuite during a previous posting attempt, but Concur was unable to complete the posting process due to a connectivity or communication issue. As a result, the report remains in a Financial Posting Failed status in Concur even though the transaction already exists in NetSuite. When the report is reprocessed, NetSuite rejects the request because a transaction with the same identifier already exists.


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Environment

Expense > Integration - Packaged Connector

Product

Concur Expense all versions ; Concur Invoice all versions

Keywords

NetSuite detected that the transaction already exists, so it rejected the posting as a duplicate. This typically occurs when the report was previously imported into NetSuite, but Concur did not complete the posting process due to a connectivity issue, leaving the report in a Financial Posting Failed status. , KBA , CON-INT , Integrations , Problem

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