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SAP Knowledge Base Article - PreviewSymptom
I have searched for a hotel, selected the room and rate that I want and tried to reserve it. When I do, I see an error message. I was able to book the same hotel last year without the error. Why am I getting this error when trying to book this room?
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Environment
TRV - Profile
Product
Concur Travel all versions
Keywords
Users receiving error when trying to book hotels. Error Message: We're Sorry... We encountered an issue that prevented us from completing your request. We were unable to book your hotel due to the following error from the reservation system: REWARDS NUMBER REQUIRED TO BOOK , KBA , CON-CA , Cross Applications , CON-MOB-TRV-HTL , Hotel , CON-TRV-ADM-USR-PRO , Profile , Problem
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