SAP Knowledge Base Article - Preview

3829206 - Why is the agent sign different when creating a reservation via Concur?

Symptom

The client has asked why the agent sign in Galileo/Apollo has been changed from OT to UT and if this change is connected with the move to Travelport HAP Credentials. 
The agent sign is displayed in the itinerary history on CRDT line.
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Environment

Travel

Product

Concur Travel all versions

Keywords

INTERNAL ONLY: The client has asked why the agent sine is different now when reservation/PNR is created via Concur. The client asks if this change is connected with the move to Travelport HAP Credentials. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA , Cross Applications , CON-SRV-TRV-APO , TWS Test (Apollo & Gal) , CON-MOB-TRV-HTL , Hotel , CON-SRV-TRV-RAL , Rail , CON-CA-TLS-IEM-IMP , Import Credit Cards , Problem

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