3829218 - Why does the amount of the air e-receipt not match the amount in the invoice from the agency or charges to the credit card?

The air itinerary/e-receipt in Expense has a different total than the invoice received from the travel agency and the total cost charged on the corporate card. How can we get the air e-receipt and trip segment to reflect the correct total amount?

This article explains why the amount of the air e-receipt is different from the amount in the invoice from agency and credit card charges , KBA , CON-EXP-ERT , E-Receipts , CON-EXP-TRS , Trip Segments / Reservations , Problem