SAP Knowledge Base Article - Preview

3829222 - Why were the Approval Flow changes in my Expense Report reset after the report was sent back?

Symptom

When an Expense Report is sent back during the approval process, any Approval Flow changes that were made manually from the Report Details > Report Timeline are not retained.
This behavior applies both to manually added approvers and to approvers who were substituted for existing approval steps.


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Environment

Expense > Workflow

Product

Concur Expense all versions

Keywords

Approval flow changes made in the Report Timeline are reset when an Expense Report is sent back/recalled. , KBA , CON-EXP-ADM-WFL-WL , Workflow , Problem

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