SAP Knowledge Base Article - Preview

3829231 - Error in logs: "HotelRes Error_1_690 PCC: Booking is unsuccessful. - PAYMENT TYPE INVALID" when booking a hotel via RoomIt-CSS.

Symptom

I am trying to book a hotel in Concur Travel and received an error message after clicking on the Review and Reserve button:

User-added image


Read more...

Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User is getting the error "We were unable to reserve the hotel room you requested." when booking a hotel via RoomIt-CSS. , KBA , CON-MOB-TRV-HTL , Hotel , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.