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SAP Knowledge Base Article - PreviewSymptom
A user with USD activated or an ASC is unable to log in to the Concur Support Portal and is receiving an error with a URL showing: "ErrorCode=27 / Error Description: Multiple Contacts Found upon clicking on the Contact Support link.
INFORMATION
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Environment
Support Portal
Product
Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions
Keywords
User receiving error message when trying to log into Concur Support Portal https://sapconcur.my.salesforce-sites.com/scpublic/SSOError?ErrorCode=27&ErrorDescription=Multiple+matching+contacts+found , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem
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