SAP Knowledge Base Article - Preview

3829247 - Error Code: 27 / Error Description: Multiple matching contacts found

Symptom

A user with USD activated or an ASC is unable to log in to the Concur Support Portal and is receiving an error with a URL showing: "ErrorCode=27 / Error Description: Multiple Contacts Found upon clicking on the Contact Support link.
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Generic Support Portal error URL Error Code 27 Description Multiple Contacts Found


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Environment

Support Portal

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

User receiving error message when trying to log into Concur Support Portal https://sapconcur.my.salesforce-sites.com/scpublic/SSOError?ErrorCode=27&ErrorDescription=Multiple+matching+contacts+found , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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