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SAP Knowledge Base Article - PreviewSymptom
Both the Agency Notification and the Agency Pre-Approval Cancellation Notification are configured in the Request Policy. However, the agency did not receive an email notification when the user canceled the request before it was fully approved.
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Environment
Concur Request > E-Mail - Concur Request
Product
Concur Request all versions
Keywords
Although the agency was notified when the request was submitted, no email notifications were received after the request was recalled and subsequently canceled. , KBA , CON-CA-USP-EMA , Email Addresses , Problem
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