SAP Knowledge Base Article - Preview

3829267 - Why Concur Request was not automatically created after a Travelfusion booking?

Symptom

I received an error during a Travelfusion booking and, when checking my email, I had the airline booking confirmation.

When I checked with the TMC/Concur, it was confirmed I had a successful booking.
But Concur did not automatically created a Request, which is required by my Company's Travel Policy.


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Environment

Travel > Direct Connect

Product

Concur Request all versions ; Concur Travel all versions

Keywords

User received confirmation from the Airline or TMC that Travelfusion was successful, but Concur did not create a Request automatically , KBA , CON-REQ-REQ , Request , Problem

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