3829297 - nCT-Why is the custom hotel sort option not applying in a hotel search?

In New Concur Travel, hotel search results can be sorted based on configured company preferences (for example: Preferred > Price > Distance). These settings are maintained within the company's hotel configuration and normally determine how properties are displayed to users.

Customers may observe that the configured Custom Hotel Sort Order (for example, Preferred > Price > Distance) is not being applied to hotel search results in Concur Travel. Instead, the search results are displayed in an order that differs from the sequence defined in the company's hotel sorting configuration. , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem