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SAP Knowledge Base Article - PreviewSymptom
My traveler booked a flight while they were assigned to our Worldspan configuration. The traveler was then reassigned to our Sabre configuration. Once in the Sabre configuration they made a change to the trip that was booked when they were in the Worldspan configuration. However, the reservation was processed through Worldspan.
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
Incorrect agency configuration was used when a traveler changed their flight. , KBA , CON-CA-ADM , Administration , Problem
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