Symptom
My traveler booked a Southwest Direct Connect flight in Concur but the traveler name on the Southwest side does not match the name in their Concur profile. How does this happen?
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Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
User booked Southwest Direct Connect in Concur but the name on the Southwest side is not the same as what is in Concur. , KBA , CON-CA-ADM , Administration , Problem
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