SAP Knowledge Base Article - Preview

3829315 - Why is the traveler name in Concur different than the travelers name in Southwest?

Symptom

My traveler booked a Southwest Direct Connect flight in Concur but the traveler name on the Southwest side does not match the name in their Concur profile. How does this happen?


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User booked Southwest Direct Connect in Concur but the name on the Southwest side is not the same as what is in Concur. , KBA , CON-CA-ADM , Administration , Problem

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