SAP Knowledge Base Article - Preview

3829326 - Is it working as designed when Concur returns an error when travel is booked for someone under 18 years old?

Symptom

When a user is booking Southwest Direct Connect flights in Concur and is under the age of 18, the user gets a generic type error message preventing the booking from being completed. This same type of booking may be completed on the Southwest web site.


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Southwest returns an error when Southwest Direct Connect is booked in Concur and the traveler is under 18 years old because the traveler is consider an unaccompanied minor. , KBA , CON-CA-ADM , Administration , Problem

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