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SAP Knowledge Base Article - PreviewSymptom
One of our users is receiving the following error when trying to log in via SSO: "Sorry, something went wrong. We encountered an error processing your request. If you continue to experience problems, please contact your Company Administrator or Help Desk. Please provide the following id to support...".
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Environment
Expense > Single Sign On
Product
Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions
Keywords
Error when logging in via SSO due to a mismatched login id or improper user handling , KBA , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , Problem
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