SAP Knowledge Base Article - Preview

3829373 - Why are unused tickets not being passed to the TMC via Travel Profile API 2.0?

Symptom

Unused tickets are being added by the travel agency or 3rd party (ie: Magnatech) unused ticket loader, but they are not automatically synchronizing back to the TMC or 3rd Party Profile Application (Umbrella/faces, Portrait, etc) via Travel Profile API 2.0.


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

Unused tickets are being added by a feed but are not automatically syncing to the TMC or 3rd Party Profile Product via Travel Profile API 2.0 , KBA , CON-CA-USP , User Profile , Problem

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