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3829431 - Error message "ARRIVAL INFO FORMAT ERROR"

Symptom

Users are receiving the error as when reserving car rentals after confirming Air Itinerary. After clicking reserve and continue button the user gets an error in response as  "ARRIVAL INFO FORMAT ERROR".


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Getting error as "ARRIVAL INFO FORMAT ERROR" when user trying to book Car after confirming Air Itinerary. , KBA , CON-CA-ADM , Administration , Problem

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