3829484 - Why am I not able to cancel a Booking.com hotel?

Symptom

I am not able to cancel a a Booking.com hotel. The logs show the following error:

<Error ShortText="Error during processing, please retry - Failed to login to supplier site (Authorization required)" Code="366"></Error>

Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

I am not able to cancel a Booking.com hotel , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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