SAP Knowledge Base Article - Preview

3829487 - New Concur Travel - Why is Car warning to check car rules show only at time of cancellation for Direct Connect Car bookings?

Symptom

When cancelling DC T2-Hertz car reservation Alert/Warning message ‘Please review any fare or rate rules, restrictions and cancellation fees before proceeding” is highlighted in yellow (Caution image) on Confirm Cancellation. However, same messaging is not presented on Review and Book at time of booking.
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Environment

Direct Connect>Car>New Concur Travel

Product

Concur Travel all versions

Keywords

Car warning to check car rules show only at time of cancellation but not at Review page for Direct Connect Car bookings (Car Connector/Car Trawler) , KBA , CON-CA-TLS-IEM-IMP , Import Credit Cards , Problem

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