SAP Knowledge Base Article - Preview

3829499 - Error: "The remote server returned an error: (502) Bad Gateway. The remote certificate is invalid because of errors in the certificate chain..."

Symptom

User gets an error message when trying to make an Hotel Service (HRS) hotel reservation in Concur Travel. 

Error message displayed to the user


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

This article explains the error message that users may encounter when attempting to book an HRS (Hotel Reservation Service) hotel reservation through Concur Travel, including the cause of the issue and recommended resolution steps. , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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