Symptom
The traveler is not able to open the trip the from Trip Library. The page says "Sorry, something went wrong. An unexpected internal error occurred. Please contact your company travel administrator."
There is a segment which looks like as following in Sabre GDS:
AS UA2628PZ 01DEC M ORDSFO HK1 615A 904A (…)
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Environment
Travel > Core > Reporting
Product
Concur Travel all versions
Keywords
A trip fails to open from the Trip Library and display an internal error when it includes a reservation booked with PZ class of service. This article explains the issue and available resolution steps. , KBA , CON-SRV-TRV-TLI , Trip Library , Problem
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