SAP Knowledge Base Article - Preview

3829500 - Why the trip (with segment class of service PZ) cannot be opened from Trip Library?

Symptom

The traveler is not able to open the trip the from Trip Library. The page says "Sorry, something went wrong. An unexpected internal error occurred. Please contact your company travel administrator."

There is a segment which looks like as following in Sabre GDS:

 

AS UA2628PZ 01DEC M ORDSFO HK1 615A 904A (…)
 


 


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Environment

Travel > Core > Reporting

Product

Concur Travel all versions

Keywords

A trip fails to open from the Trip Library and display an internal error when it includes a reservation booked with PZ class of service. This article explains the issue and available resolution steps. , KBA , CON-SRV-TRV-TLI , Trip Library , Problem

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