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3829550 - Why is the system continuing to apply the old travel allowance rate after the new TA rate was activated?

Symptom

When users create a travel allowance claim, the system is still applying the original travel allowance rate. However, the administrator has confirmed that the new travel allowance rate has already been activated in the system. Could you please advise why the updated rate is not being reflected?


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Environment

TS-C Statutory​>Travel Allowance

Product

Concur Expense all versions

Keywords

System continuing to apply the old travel allowance rate after the new TA rate was activated. , KBA , CON-EXP-ADM-TA , Travel Allowance , Problem

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