SAP Knowledge Base Article - Preview

3829569 - Error in logs: "No confirmation number provided by crs" when booking a hotel

Symptom

I am trying to book a hotel through Concur Travel. After selecting the hotel and clicking Review and Book, I receive error hl-750187. I am unable to complete the booking. The issue occurs every time I attempt to book.

hl-750187


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

When attempting to book a hotel in Concur Travel, the reservation fails with error hl-750187. No confirmation number is returned and the booking cannot be completed. This article covers the Frequent Guest card mismatch scenario only. This issue and error can have multiple causes. , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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