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SAP Knowledge Base Article - PreviewSymptom
Concur confirmed that an email was sent to our user, however, the user claimed that they did not receive it. What other configuration of the mailbox can I check?
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Environment
Expense > E-Mail / E-Mail Reminders
Product
Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions
Keywords
Causes for not receiving email notifications , KBA , CON-CA-USP-EMA , Email Addresses , Problem
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