SAP Knowledge Base Article - Public

3829785 - Incorrect date and time displayed in the outbound delivery document flow

Symptom

The 'Document Flow' for the outbound delivery displays incorrect date and time.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to the 'Display Outbound Delivery' app.
  2. Enter an outbound delivery and click on 'Document Flow'.

Cause

The time zone displayed in the delivery document flow is based on your user account settings. By default, the time zone is set to UTC.

Resolution

Change the time zone from UTC to the end user's time zone as below:

  1. Open the user's settings.
  2. Select the option 'Language and Region'.
  3. Adjust the time zone to the user's local time zone.
  4. Save the settings.

Keywords

time zone mismatch, user settings time zone, time zone configuration, GI date time, outbound delivery time, user profile time zone, date time inconsistency, header time fields, document flow, outbound delivery, account settings , KBA , LE-SHP-DL-2CL , Delivery Processing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions